SHIPPING
All orders are processed and shipped within 7-31 business days (mon-fri) of purchase. Delays may occur due to COVID-19 restrictions and high order volumes.
Please allow 2-4 business days for your tracking number to update after it’s issued through your email.
Please be advised that during new releases, restocks, and special promotions, our processing & shipping times may be delayed.
Please check the "Announcements" highlight via @seventhspiritservices instagram, where shipping updates for the month can be found and are regularly posted.
When placing your order, please ensure you’ve entered the correct mailing address, including apartment, suite, and unit numbers, as we do not edit addresses once the tracking number is printed. We are not responsible for lost packages or packages being returned, so please be aware of the delivery date and adjust as needed.
If your order is shipped with the wrong address on file, it is your (the customer’s) responsibility to contact the mail carrier to update your shipping address and or reroute the order package if necessary.
Delivery Issues (Stolen, Lost or Damaged Packages)
In the event you receive a “delivered” notification, but did not receive the package, contact USPS Customer Support at 1 (800) 275-8777 (domestic) or 1 (800) 222-1811 (international).
If your package is missing, or damaged you can file a claim online here:
https://www.usps.com/help/claims.htm
Seventh Spirit Services is not responsible for any damaged goods.
You can file a claim here:
https://www.usps.com/help/claims.htm
All products are heavily spelled, conjured, and blessed. This process takes time, energy and focus, please be patient as you await your order and refrain from emailing about order processing times as all orders are shipped.
You’re paying for individually charged, powerfully blessed work, not rushed or mass produced work..
If you want rushed, subpar & mediocre work. this is NOT the shop for you.
I move on spirits divine timing.
All orders are final sale, and we do not offer refunds or cancellations once an order is placed.
MESSAGE AS AS OF 5/24/2023:
There is currently a (+3 day) backorder due to high volume orders <3
Your patience as we get through the bulk is much appreciated!
Xoxo,
Seven.